Welcome to Velmora Inner Studio. By accessing our website, placing an order, or using our services, you agree to the Terms & Conditions outlined below.
These Terms & Conditions explain how orders, payments, deliveries, returns, website use, and customer information are handled when shopping with Velmora Inner Studio.
Velmora Inner Studio operates this website to provide customers with access to our products, information, and related services.
By using this website, you agree to use it only for lawful purposes and in accordance with these Terms & Conditions.
We make reasonable efforts to present our products, colours, descriptions, sizes, and images as accurately as possible.
Slight variations in colour, appearance, packaging, or product details may occur due to screen settings, photography, manufacturing differences, or product updates.
Product availability may change without prior notice.
Placing an order through our website does not automatically guarantee acceptance.
Velmora Inner Studio may contact you by call or WhatsApp to confirm your order before dispatch.
Orders that cannot be confirmed within a reasonable timeframe may be cancelled.
All product prices are displayed in Pakistani Rupees (PKR) unless otherwise stated.
Prices may be updated from time to time without prior notice.
The applicable price will normally be the price shown when your order is placed, subject to correction in the event of an obvious pricing error.
Available payment methods will be displayed during checkout.
Customers are responsible for providing accurate payment, billing, contact, and order information.
Sensitive financial information is handled through the relevant payment services used to process transactions.
Velmora Inner Studio delivers across major cities and regions of Pakistan.
Orders are typically delivered within 2–5 working days after confirmation.
Delivery times may vary depending on your location, courier availability, public holidays, weather, or other circumstances outside our reasonable control.
Shipping charges, where applicable, are displayed before the order is confirmed.
Return or exchange requests must be submitted within 3 days of delivery.
Eligible products must meet the conditions stated in our Return & Exchange Policy.
If you receive a damaged or incorrect product, please contact Velmora within the eligible return period.
Clear photographs or video evidence may be requested so our team can review the issue.
Where an eligible claim is approved, a refund or exchange may be offered in accordance with our Return & Exchange Policy.
Customers are responsible for ensuring that information provided when ordering is accurate and complete.
Velmora Inner Studio cannot be responsible for delays or failed deliveries caused by incorrect information supplied by the customer.
Customer information is handled in accordance with our Privacy Policy.
Your information may be used for:
You agree not to misuse this website or interfere with its normal operation.
Unless otherwise stated, content belonging to Velmora Inner Studio — including branding, graphics, photographs, text, layouts, and design elements — may not be copied, reproduced, distributed, or commercially used without permission.
Certain parts of our website and order process may rely on third-party services such as:
Velmora Inner Studio is not responsible for interruptions caused by third-party services outside our reasonable control.
Velmora Inner Studio makes reasonable efforts to provide accurate information and reliable services.
We cannot guarantee that the website will always operate without interruption, delay, or technical error.
To the extent permitted by applicable law, Velmora Inner Studio will not be responsible for indirect losses arising from circumstances outside our reasonable control.
Velmora Inner Studio may revise these Terms & Conditions from time to time.
Updated terms will be published on this page and will take effect from the date they are posted.
Customers are encouraged to review this page periodically.
By browsing the Velmora Inner Studio website or placing an order, you acknowledge that you have read and accepted these Terms & Conditions together with our relevant store policies.
Please review our Privacy Policy, Shipping Policy, and Return & Exchange Policy for additional information.
If you need clarification regarding these Terms & Conditions, please contact Velmora Inner Studio and our team will be happy to assist.
